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Opal NSW

About Opal

"Opal cards are smartcard tickets you keep, top up and reuse to pay for travel on public transport across New South Wales / Sydney. Simply add money to your Opal card, then tap on and off to pay your fares on metro, trains, buses, ferries, and light rail ? anywhere within the Opal network."

How to buy an Opal card ?

There are different ways to get an Opal card, depending on whatever card you desire. As an international student you need to purchase an adult opal card.

Step 1:

You can purchase over the counter from Opal outlets, such as gas stations and Opal retails. OR

Step 2:

At the service centers of train stations.

How do I use an Opal card ?

An Opal card in Australia allows you to pay for fares on various modes of transportation, including metro/train, bus, ferry, and light rail services in Sydney and surrounding areas. Additionally, certain private services accept OpalPay, indicated by the "OpalPay accepted here" signage. By tapping your Opal card, you can swiftly and conveniently pay your fare through OpalPay.

Whether you choose to use an Opal card, contactless payments, or an Opal single trip ticket, it is essential to tap on and tap off for every journey to ensure you have a valid ticket. This applies across all modes of transport to ensure a seamless travel experience.

How to recharge an Opal card ?

Top up your Opal card before you travel or top up on the move. You can make one off top ups:

Step 1:

Using the Opal Travel app. OR

Step 2:

On the transportnsw website. OR

Step 3:

Using one of the Opal top up machines available at selected stations, stops and wharves. OR

Step 4:

At an Opal retailer.

Why should I register my Opal card online ?

By registering your Opal card online you can:

  1. If your card is lost or stolen, you can protect your balance.
  2. View the whole of your journeys and payments.
  3. Manage your auto top-ups and top-ups.

FAQ's

You can get an Opal card by ordering it online, over the phone, or in person at an Opal retailer or Opal Customer Care Centre.

You can add value to your Opal card online, over the phone, at an Opal retailer or at an Opal top-up machine.

When boarding a bus or train, tap your Opal card on the card reader located near the door. The fare for your trip will be deducted from your card balance.

Yes, you can use your Opal card on all buses, trains, ferries, and light rail services in New South Wales.

If your Opal card is lost or stolen, you should contact Opal immediately to report it. You can order a replacement card and transfer any remaining balance to the new card.

Yes, you can get a refund for any remaining balance on your Opal card by visiting an Opal retailer or an Opal Customer Care Centre. There may be a small administrative fee for processing the refund.

No, Opal cards are for individual use only and cannot be shared. Each person traveling on public transportation needs their own Opal card. However, you can link multiple Opal cards to a single account if you are traveling with family or friends.